The fintech industry is growing rapidly, but behind digital innovation, personal data protection is a crucial issue. Regulations such as Law No. 27 of 2022 on Personal Data Protection (PDP Law) and OJK Regulation No. 22 of 2023 on Consumer Protection in the Financial Services Sector set obligations for fintech companies to protect user data. Compliance is not just a legal requirement but also a way to build consumer trust.

The financial sector is one of the most vulnerable industries to cyber threats. Therefore, the Financial Services Authority (OJK) has developed the Cybersecurity Guidelines for Financial Sector Technology Innovation (ITSK) as a guide for industry players to strengthen cyber resilience and protect financial data and transactions.

A strong Cybersecurity Incident Response Plan is crucial in today's threat landscape. By following a structured approach—from preparation to recovery—organizations can effectively mitigate cyber threats, protect their digital assets, and ensure compliance with global security standards. Cybersecurity is not just about defense; it's about proactive resilience and continuous improvement.

This document outlines the technical standards and procedures applied to the cloud and on-premise environments. The policies aim to uphold information security, adhering to organizational standards and external requirements.

A Non-Disclosure Agreement (NDA) is a legally binding contract that prevents one party from sharing or using confidential information disclosed by another party. It acts as a shield to protect sensitive business data, trade secrets, and proprietary information.

The Payment Card Industry Data Security Standard (PCI DSS) was developed to encourage and enhance payment account data security and

facilitate the broad adoption of consistent data security measures globally. PCI DSS provides a baseline of technical and operational

requirements designed to protect account data. While specifically designed to focus on environments with payment account data, PCI DSS

can also be used to protect against threats and secure other elements in the payment ecosystem.

The Employee Screening Form (FRM-1.12.5) is used as a standard document to record all the verification steps during the recruitment process. This form includes checks on various aspects such as identity verification, education, work history, credit records, criminal background, and social media presence.

The purpose of this Threat Intelligence Policy is to establish a structured approach to identifying, assessing and mitigating security threats. This policy ensures that the organization proactively collects, analyzes and responds to security threats to protect information assets, operations and systems in accordance with the ISO 27001 standard.

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Explore the Business Continuity Plan (BCP) document which includes risk mitigation strategies, recovery procedures, evacuation plans, incident management, and key personnel roles to maintain the continuity of organizational operations during a disruption.